IRON DOG GUARANTEE.

We supply a 10 year guarantee for all iron dog cast wood burner stoves. This includes the cast parts used and their finishing. the guarantee is effective as of the purchase date and should be proved by presenting the invoice and guarantee pass .

Within this period we will replace cast iron and steel parts free of charge that, due to a production or material fault, can no longer be used or their function considerably impaired. We will replace stove parts, window and mechanical parts free of charge for a period of 5 years in the event of unusability or considerable impairment due to a production or material fault. Stove paintwork and gaskets are excluded from the guarantee.

In all cases of damage, a guarantee claim is only assertable given use as intended with the specified heating output; damage resulting from overloading, application of force as well as normal wear and tear do not fall within the scope of the guarantee. The guarantee period expires for the respective part after 5 or 10 years, regardless of whether the latter has been used. Replacement of a part does not therefore extend the guarantee period or  constitute a new guarantee for the replaced part. The guarantee scope does not include any further costs in conjunction with mounting or dismantling parts. Legal and contractual claims based on the contract with your specialist company are not affected by  this declaration .

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